ResQuest
A multi-tenant ERP with a built-in point of sale, answering what each unit really cost, where the stock is, and who is working on the repair.
ressquest.comHow it works
The problem, and the shape of the answer.
The question an importer cannot answer
The supplier invoice is the number every system stores, and it is not what the unit cost the business. Freight, insurance, duty, IDF, RDL, import VAT, clearing and transport all land separately, so margin is estimated rather than known.
Landed cost, allocated to the serial
Every cost on a consignment is spread across its units by value, weight or unit count, and the result is pinned to the individual serial number. Restating a cost re-runs the allocation rather than editing history.
Stock is a ledger, not a number
On-hand and valuation are derived from an append-only movement history rather than stored and overwritten. A correction is a reversing movement, so the record of what was believed and when survives the correction. Every sale is fiscalised through eTIMS as it is posted.
An ERP and point of sale for import retail, built around the three questions an importer cannot answer today. Landed cost per consignment — freight, insurance, duty, IDF, RDL, import VAT, clearing and transport — is allocated cent-exactly to the unit, so margin is a fact rather than an estimate. Stock sits in an append-only ledger with serialised units, stocktakes and transfers, and the till runs offline-first, so a sale does not stop when the line does.
The service desk closes the loop: a job card determines warranty from the serial’s own sale record. Behind it sits a double-entry general ledger, payables, and a payroll engine that posts PAYE, SHIF, NSSF, the housing levy and NITA each as its own liability. eTIMS fiscalisation and M-Pesa are configured per account rather than globally. A read-only capability API lets the business’s AI agent answer on live stock, prices, branches, orders, repairs and warranty.
See it running on your own operation.
Tell us how your business runs today and we will walk you through ResQuest on your own numbers, not a slide deck.
Request a demo